Frequently Asked Questions (FAQ)
How do I use the service / asking for work quotes?
Simply clicks the order now button or fill in the Request For Quotation Form to use our services. For further inquiries, please contact us at chatbox or fill in the details of the questions in our inquiry form at Contact Us. You can also refer to us via call / WhatsApp at 011-1947 9224 / 019 - 4644531 / 05-4527 571 or email at firstname.lastname@example.org
Is there any guarantee for using MAAM Cart Centrum services?
MAAM Cart Centrum is a registered business under the Companies Commission of Malaysia (IP0407515-U). Your works and rights are guaranteed within our Terms & Conditions. We also assure you that our final work is original, of quality and is protected under the Personal Data Protection Act 2010.
Can I get a full refund if I'm not satisfied with the quality of work?
You are entitled for a FULL REFUND if we have failed to meet your deadline and our work does not meet the scope of works as specified in your work's description. Complaints must be submitted within 45 days after you have received our final work. If your complaint has merit, we will refund by using cheque / Paypal / online banking within 30 days.
How to make a payment?
We accept payment via Credit Card, Paypal (Payment request via email), Stripe, online banking and payment via counter / deposit machine to Maybank account: MAAM CART CENTRUM, NO. Account: 55815 4509 143. Payment using cheque must crossed under MAAM CART CENTRUM. For payment using a cheque, the service can only begin after the check deposit (50%) is cleared and the final work will be submitted once we received the remaining balance.
Can I see your freelancer and how to get in touch with the work given?
The services offered are ONLINE BASIS ONLY except for Digital Marketing, AutoCAD Drawings and Website Development services, which we can physically meet up. Any queries or discussions should be made through our official email at email@example.com, Live Chat on our Website or call us at 011-1947 9224 / 019-4644 531 / 05-4527 571 /
What is the output of the final work?
The final work is in softcopy of various format you can choose. If you need hardcopy, we'll send you an additional quote for your approval.
Is there any deposit for using the service?
Yes. You will need to pay 50% deposit of the total fee, upon mutual agreement to use our service before we begin the work.
How much do you charge?
Our fees based on project-basis and starts at RM85. The final price will be finalised upon mutual agreement between MAAM Cart Centrum and the customer.